Last updated: September 20, 2025

At BiteBuzz, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile app, and services. By using BiteBuzz, you agree to the practices described here.

1. Information We Collect

We may collect the following information when you use our services:

  • Personal details: name, email, phone number, delivery address.

  • Payment details: processed securely through trusted third-party payment providers (we do not store full card details).

  • Location data: to connect you with nearby restaurants and delivery riders.

  • Usage data: such as device type, IP address, and app activity, to improve performance and experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your food orders.

  • Connect you with restaurants and delivery riders.

  • Send order updates, promotions, or important notifications.

  • Improve our services, security, and customer support.

3. Sharing of Information

We only share your information with:

  • Restaurants & delivery riders: to fulfill your order.

  • Payment processors: to complete secure transactions.

  • Service providers: who help us with hosting, analytics, or customer support.
    We do not sell or rent your personal data to third parties.

4. Data Security

We use appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and update your personal data.

  • Request deletion of your data (subject to legal and contractual obligations).

  • Opt-out of promotional communications at any time.

6. Cookies & Tracking

BiteBuzz may use cookies and similar technologies to personalize your experience, analyze usage, and improve our services.

7. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect data from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 support@bitebuzz.com
📍 Warri, Nigeria